Welcome to Athena Home Health Care, your best source for home health care services in Connecticut’s New Haven and Middlesex Counties. We are a full service, licensed and certified, home health care agency that strives to achieve excellence in all of the services we provide.
Our goal is to promote a healthy and active lifestyle for all of our patients and to remain at the forefront of the changing needs of our community. Our skilled home care providers help patients recover from illness, injury, or surgery in the comfort of their own homes. We hope that we will be given the opportunity to provide you or your loved ones with quality care.
At Athena Home Health Care, we deliver the personal care and quality service desired and deserved by every patient. What sets us apart from the other agencies is our commitment to perfection; our clinician's focus on the quality of the time and treatment spent with patients rather than the numbers of visits per day. We do not follow in the footsteps of other agencies, instead we choose to lead by understanding what is truly required for each patient's condition and set trends for the future. We focus on a rehabilitation model and provide the following services:
Our reputation throughout Connecticut is superb and we are preferred providers for many of the community and orthopedic physicians. We are Medicare certified and consistently meet or exceed the national standards for quality care. Quality home health care services are too important to chance, so choose Athena Home Heath Care and get it right the first time.
This notice describes how medical/health information about you may be used and disclosed and how you can get access to this information. Please review it carefully. If you have any questions, please contact Pamela Claudio, Privacy Officer at 203-234-9355
We are required by law to maintain the privacy of your health information; to provide you this detailed Notice of our legal duties and privacy practices relating to your health information; and to abide by the terms of the Notice that are currently in effect.
For Treatment: We will use and disclose your health information in providing you with treatment and services and coordination your care and may disclose information to other providers involved in your care. Your health information may be used by doctors involved in your care and by nurses and home health aides as well as by physical therapists, suppliers of medical equipment or other persons involved in your care. For example, we will contact your physician to discuss your plan of care.
For Payment: We may use and disclose your health information for billing and payment purposes. We may disclose your health information to insurance or managed care company, Medicare of Medicaid or another third party payor. For example, we may contact Medicare or your health plan to confirm your coverage or to request prior approval for services that will be provided to you.
For Health Care Operations: We may use and disclose your health information as necessary for health care operations, such as management, personal evaluation, education and training and to monitor our quality of care. We may disclose your health Information to another entity with which you have or had a relationship if that entity requests information for certain of its health care operations or health care fraud and abuse detection or compliance activities. For example, health information of many clients may be combined and analyzed for the purpose such as evaluating and improving quality of care and planning for services.
The following lists various ways in which we may use or disclose your health information.
Individuals Involved in Your Care or Payment for Your Care: Unless you object, we may disclose health information about you to a family member, close personal friend, or other person you identify, including clergy, who is involved in your care.
Treatment Alternatives and Health-Related Benefits ad Services. We may use or disclose your health information to inform you about treatment alternatives and health-related benefits and services that may be of interest to you.
Except as described in this Notice, we will use and disclose your health information only with your written Authorization. You may revoke an Authorization in writing at any time. If you revoke an Authorization; we will no longer use or disclose your health information for the purposes covered by that Authorization, except where we have already relied on that Authorization.
IV. Listed below are your rights regarding your health information. These rights may be exercised by submitting a request to the Agency. Each of these rights is subject to certain requirements, limitations and exceptions. At your request, the Agency will supply you with the appropriate form to complete. You have the right to:
Request Restrictions: You have the right to request restrictions on our use or disclosure of your health information for treatment, payment, or health care operations; except payers and regulators. You also have the right to request restrictions on the health information we disclose about you to a family member, friend, or other person who is involved in your care or the payment of your care.
We are required to agree to your requested restriction with respect to release of your health information to any individual outside the Agency unless you are being transferred to another health care institution, the release of records is required by law, third party payment or to provide you with emergency care.
Access to Personal Health Information: You have the right to request, either orally or in writing, your clinical or billing records or other written information that may be used to make decisions about your care. We must allow you to inspect your records within 24 hours of your request, (excluding week-ends and holidays). If you request copies of the records, we must provide you with copies within 3 working days of that request. We may charge a reasonable fee consistent with State law for our costs in copying and mailing your requested information.
Request Amendment: You have the right to request amendment of your health information maintained by the Agency for as long as the information is kept by or for the Agency. Your request must be made in writing and must state the reason for the requested amendment.
We may deny your request for amendment if the information (a) was not created by the Agency, unless the originator of the information is no longer available to act on your request; (b) is not part of the health information maintained by of for the Agency; (c) is not part of the information to which you have the right to access; or (d) is already accurate and complete, as determined by the Agency.
If we deny your request for amendment, we will give you a written denial, including the reasons for the denial and the right to submit a written statement disagreeing with the denial.
Requesting an Accounting of Disclosures: You have the right to request an “accounting” of certain disclosures of your health information. This is a listing of disclosures made by the Agency or by others on our behalf, but this does not include disclosures for treatment, payment and health care operations or certain other exceptions.